Privacy Policy for NUYU Cairns


At NUYU Cairns, we are committed to safeguarding the privacy of our website visitors and customers. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Collection of Personal Information

1.1. Information You Provide: When you visit our website or utilize our services, we may collect personal information such as your name, email address, phone number, postal address, and payment details. This information is collected with your consent and is necessary for providing our services.

1.2. Automated Information: We may also collect certain information automatically when you interact with our website, such as your IP address, browser type, operating system, and browsing behavior. This information is collected through cookies and similar technologies to improve our services and user experience.

2. Use of Personal Information

2.1. Service Delivery: We use your personal information to provide you with the services you request, such as scheduling appointments, processing payments, and delivering products.

2.2. Communication: We may use your contact information to communicate with you about your appointments, account updates, promotions, and other relevant information. You can opt-out of promotional communications at any time.

2.3. Improvement: Your information helps us understand your needs and preferences, allowing us to improve our services, website, and customer experience.

2.4. Legal Compliance: We may use your personal information to comply with legal obligations, resolve disputes, and enforce our terms and policies.

3. Disclosure of Personal Information

3.1. Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in delivering our services, such as payment processors, marketing agencies, and IT service providers. These third parties are obligated to protect your information and are prohibited from using it for any other purpose.

3.2. Legal Requirements: We may disclose your personal information when required by law or in response to lawful requests from government authorities.

4. Data Security

4.1. We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

4.2. Despite our efforts to safeguard your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

5. Your Rights

5.1. You have the right to access, update, and correct your personal information held by us. You may also request the deletion of your information, subject to legal and contractual obligations.

5.2. You have the right to opt-out of receiving promotional communications from us by following the instructions provided in such communications.

6. Changes to this Privacy Policy

6.1. We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will become effective immediately upon posting.

7. Contact Us

7.1. If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at

By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.


Refunds policy : 
. If a client is dissatisfied with a service, they may request a refund or correction service within 2 days of the original appointment
.  Refunds or adjustments are granted at the discretion of the salon management based on a case-by-case assessment.
Cancellation Policy: 
Clients must cancel or reschedule appointments at least 24 hours in advance. Late cancellations or no-shows may be subject to a fee.
Shipping Policy
•Standard Shipping: Delivered within 5-7 business days.
•Express Shipping: Delivered within 2-3 business days.
•Processing Times: Orders are usually processed within 24-48 hours of placing the order.
•Shipping Charges: Standard shipping may be free or have a nominal fee, depending on the order value. Express shipping rates are calculated based on the destination and package weight.
•International Shipping: Available to select countries, with rates and times varying by destination. Please note that customs fees and additional fees may apply.
•Order Tracking: A tracking number will be provided via email upon shipment.